•1 min read•from Hawaii News, Advice, and Aloha
Cancelling hawaiian telecom - sketchy request form custome service
Called their 24/7 customer service line. To proceed with cancelling, they ask for my password for my online account, which I told them I wasn't comfortable with. Then they said they'll send me a link where I'll have to upload a picture of myself holding my ID. Has anyone here experienced anything similar when trying to cancel their internet with Hawaiian Telecom?
edit --> customer service***
[link] [comments]
Want to read more?
Check out the full article on the original site
Tagged with
#Hawaiian mixology
#Hawaiian Telecom
#customer service
#cancelling
#online account
#password
#ID upload
#internet cancellation
#24/7 support
#request form
#sketchy request
#service line
#customer experience
#security concerns
#live chat
#personal information
#verification process
#picture ID
#user experience
#support link